Last updated: 21 June 2026

 

1. Introduction

Welcome to Nat-flex.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

By using this website, you agree to the collection and use of information in accordance with this policy.

 

2. Who We Are

Nat-flex provides personal training and fitness coaching services.

Business owner: Natalie Biggs

Email: natflexofficial@gmail.com

Website: www.nat-flex.com 

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

 

3. Information We Collect

We may collect and process the following types of personal data:

Information you provide

Name

Email address

Phone number

Information submitted through contact forms or enquiries

Automatically collected data

When you visit our website we may collect:

IP address

Browser type

Pages visited

Time spent on the site

This data helps us improve our website and services.

 

4. How We Use Your Information

We use your personal information to:

Respond to enquiries

Provide information about personal training services

Communicate with you about bookings or consultations

Improve our website and services

Maintain website security

We will only use your data when the law allows us to.

 

5. Legal Basis for Processing

Under UK General Data Protection Regulation, we rely on the following lawful bases:

Consent – when you voluntarily submit a contact form or sign up for communications

Legitimate interests – to operate and improve our website and services

Contractual necessity – if you become a client and we need your information to provide services

 

6. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings.

 

7. Data Sharing

We do not sell or rent your personal data.

We may share data with trusted service providers who help operate the website, such as:

Website hosting providers

Analytics services (such as Google Analytics)

These providers only process data on our behalf and must keep it secure.

 

8. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

If you contact us but do not become a client, your data may be deleted after a reasonable period.

 

9. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

However, no method of internet transmission is completely secure.

 

10. Your Data Protection Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Object to or restrict processing of your data

Request data portability

To exercise any of these rights, please contact us.

 

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

13. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Nat-flex

Email: natflexofficial@gmail.com